Privacy Policy

Megastore Limited (the “Company”, “we”, “us”, “our”) respects your privacy and we are committed to comply with the New Zealand Privacy Act 1993 (“Act”), the Act’s Privacy Principals and the General Data Protection Regulation (GDPR) (EU) 2016/679. In addition, we are bound by and committed to the privacy of health information as contained in Health Information Privacy Code 1994 (“Code”).

We respect your right to privacy and are committed to providing clear and honest information to explain how we use the information you give us. We are committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.

This policy (together with our terms and conditions) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal information, and how we will treat it. By continuing to use this website, you are accepting and consenting to the practices described in this policy.

Providing you with goods and services

We collect personal information from you in a number of ways, mainly when you buy goods or services and from the way you use our website. This personal information will include your name, date of birth, delivery and billings address, email address and phone numbers. We will use this personal information to help us meet your order; deliver the goods and services to you and to give you the information you need to track your order.

In some cases, for example if you are ordering pharmacy-only medicines from us, we will ask you for extra information to make sure that our pharmacists can check the medicine is suitable for you. This will mean collecting information about your health, including medical information.

When using our website

We may collect information about you as you are using our website, such as information about your browser, your location, the country you are visiting from, your IP address, which areas of our website you visit and what links you click on etc. We may use the information we collect about you, after making it anonymous, to create statistics which we then share with others including ad networks, search engines and providers of analysis services.

Marketing

By agreeing to our privacy policy, you are agreeing to allow us to contact you about products and services which we, our group companies and selected partners provide and think you would be interested in, and to let you know about relevant offers and news. Megastore Limited will share the data provided by you to third parties (as disclosed in our Cookie Policy) in order to communicate to you via our various marketing channels, analyze behavior on our website and understand your data.

If you no longer want to receive marketing information in a particular way, or receive any marketing at all, you can change your mind at any time. You can change your preferences by contacting us via our contact page or by using unsubscribe link at the end of every email we send you.

Cookies

A cookie is a piece of data that a website places on your browser when you visit the website. A cookie can store a range of information.

We use cookies and other automated means to help you navigate our website efficiently and to perform certain functions, including site traffic analytics and security and fraud prevention. Cookies may also recognize you on your next login, and offer you content and advertising tailored to your preferences and interests. Cookies do not compromise the security of a website.

We use various technologies to collect this information, including cookies and web beacons, and when we say “cookies” we mean all of these technologies. Note that disabling some cookie categories may impact your experience of our site.

Security

Megastore Limited uses Windcave Gateway Service. This system has robust encryption measures in place, so when you are using any one of these ecommerce payment methods, or EFTPOS and Unattended terminals, you will always have peace of mind that card holder data is never breached.

Responsible Department of Company

The Company designates the following department and the person in charge of personal information in order to protect the personal information of customers and deal with complaints from customers:

• Department responsible for Privacy Protection and Customer Service
Address: 20/96 Rosedale Road, Albany, Auckland 0632, New Zealand
Tel: 09 880 4620
E-mail: contact@chemistore.co.nz

This policy was last updated in July 2024.